ManTrA
Managing and Tracking Assets
Asset, maintenance and helpdesk platform built in South Africa for municipalities and infrastructure operators. Track assets, log and route fault tickets, manage inspections, monitor infrastructure health and report on it - on the web, the desktop and your phone.
Powerful Features for Municipal Management
Everything you need to manage, track, and maintain municipal infrastructure
Street Lighting Management
Complete inventory of street lights with location mapping, specifications, installation dates, and maintenance history.
Inspection Scheduling
Automated inspection scheduling with customizable frequencies, assignment to inspectors, and progress tracking.
Corrosion Tracking
Monitor pole corrosion levels with visual assessments, severity ratings, and replacement recommendations.
Fault Detection
Log and track faults including light outages, damaged poles, exposed wiring, and vandalism incidents.
Analytics Dashboard
Real-time insights with interactive charts, KPI tracking, and trend analysis for informed decision making.
Advanced Reporting
Generate comprehensive PDF reports for inspections, maintenance schedules, and asset conditions.
Location Mapping
GPS coordinates and ward-based organization for easy asset location and geographic analysis.
Multi-User Access
Role-based permissions for administrators, managers, and inspectors with audit trails.
Cloud Hosted
Secure Azure cloud hosting with automatic backups, high availability, and data protection.
Mobile App
Android and iOS app for field teams: view and update tickets, add photos, and get push alerts for new tickets and device failures.
Penalty Calculations
Automated lighting penalty calculations based on inspection results and compliance standards.
Multi-Tenant
Separate data environments for different municipalities with centralized management.
A Helpdesk Built for Maintenance Teams
Run your service desk in ManTrA on the web and mobile - no desktop install needed - and connect it to the systems you already use.
Web & Mobile Helpdesk
Log, assign, escalate and close tickets from the browser or the mobile app. Each ticket gets a due date from its priority's SLA, and overdue tickets escalate automatically.
Smart Fault Entry
ManTrA suggests the faults your team logs most often, so a new ticket takes a tap instead of a paragraph - and the same faults group together for reporting.
Knowledge Base
Write up how each fault is fixed once. The matching articles appear right on the ticket, so every technician works from the same proven steps.
Ticket API
Let a helpdesk, back-office or reporting tool read your tickets or create new ones, with per-site API keys you create and revoke yourself.
Locations
Set up your sites, buildings and areas once, so every manually logged ticket is tied to the right place.
Email Notifications
Escalation, assignment and completion emails keep managers, contractors and requesters informed without anyone chasing.
How ManTrA Works
Simple workflow designed for municipal operations
Register Assets
Add street lights and infrastructure to the system with location, specifications, and photos.
Schedule Inspections
Create inspection schedules and assign inspectors to specific wards or areas.
Conduct Inspections
Inspectors record findings including faults, corrosion levels, and maintenance needs.
Generate Reports
Create detailed PDF reports for management, council meetings, and compliance records.
See ManTrA in Action
Every municipality has unique requirements. Let us show you how ManTrA can be tailored to your specific needs with a personalized demonstration.
- Personalized walkthrough of all features
- See how it handles your specific use cases
- Get answers to your technical questions
- Receive a customized proposal
Request a Demo
Schedule a free, no-obligation demonstration and discover how ManTrA can transform your municipal asset management.
Request Your DemoTypical demo: 30-45 minutes
Ready to Modernize Your Municipal Asset Management?
Join municipalities across South Africa using ManTrA to streamline their infrastructure management and improve service delivery.
Frequently Asked Questions
Common questions about ManTrA
What types of assets can ManTrA manage?
Street lighting, toll plaza and building equipment, network devices, generators and UPS units, and any other infrastructure you maintain. Each asset keeps its specifications, location, installation date, tickets and maintenance history.
Is ManTrA suitable for small municipalities?
Yes! ManTrA scales from small towns to large metros. Our licensing is flexible and we can customize the system to match your municipality's specific needs and budget.
How is data security handled?
ManTrA is hosted on Microsoft Azure with enterprise-grade security. All data is encrypted, regularly backed up, and stored in secure South African data centers.
Can inspectors use ManTrA in the field?
Absolutely. ManTrA is fully responsive and works on tablets and smartphones, allowing inspectors to record findings directly in the field.
What training is provided?
We provide comprehensive onboarding including system setup, user training, and ongoing support. Video tutorials and documentation are also available.
Can ManTrA replace our helpdesk tool?
Yes. ManTrA covers ticket logging, assignment, SLA escalation, email notifications, a knowledge base and a mobile app, and it keeps every ticket linked to the asset and location it concerns.
Can other systems connect to ManTrA?
Yes. The ticket API lets other systems read tickets and create new ones using API keys that each site manages. A ticket sent twice from the same system is only created once.
Can we import existing data?
Yes, we can assist with data migration from spreadsheets or other systems. Our team will help ensure a smooth transition to ManTrA.