Privacy Policy

1. Introduction

At Ekachakra Technologies, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address, payment information, and other information you provide when creating an account, placing an order, or contacting us.
• Usage Information: Information about how you use our website, including browsing history, search queries, and interactions with our products and services.
• Device Information: Information about the device you use to access our website, including device type, operating system, browser type, and IP address.

3. How We Use Your Information

We may use your information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, account, or our services
• To provide customer support
• To improve our website, products, and services
• To personalize your experience and send you relevant offers and information
• To protect our rights, property, or safety, or the rights, property, or safety of others
• To comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers who help us operate our business, such as payment processors, shipping companies, and technology providers
• Business partners with whom we jointly offer products or services
• Legal authorities when required by law or to protect our rights
• Other parties in connection with a business transaction, such as a merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertisements. You can control cookies through your browser settings.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or sending you an email notification.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@ekachakra.co.za
Phone: 083 390 9616